What is expected of a lawyer in communicating with a client?

A lawyer is expected to keep the client reasonably informed about their matter to ensure that the client understands the status of their case and the legal options available to them. This ethical obligation fosters trust and allows clients to make informed decisions regarding their legal representation. Keeping a client well-informed involves regular communication that clearly explains developments, strategies, and potential implications of any case-related actions.

While sharing personal opinions might seem like it could enhance communication, it does not align with the professional duty of neutrality and objectivity required of attorneys. Additionally, effective communication does not solely rely on formal letters; lawyers are encouraged to use a variety of methods, including phone calls, emails, and in-person meetings, to convey information in a manner that is accessible to the client. Lastly, limiting updates to only significant developments can leave a client feeling uninformed and anxious about their case, which could undermine the attorney-client relationship. Thus, the expectation is for continuous and clear communication throughout the legal process.